Payment:
The safest way to purchase products online is through PayPal. That’s why I offer my customers to make payments via PalPal service.
But if you are in situation when you wish to pay for your item with your Credit/Debit Card – just contact me via Socials or Contact Form to deal such situation.
I keep your payment information secure. My shop never receive your credit card information.
Returns & exchanges:
I don’t accept returns, exchanges, or cancellations
*** All sales are final. I don’t accept returns or exchanges. ***
Computer monitors are all different & may reflect colour differently.
So if you’d like extra pictures or a short video after your order will be ready or before ordering (if such item was done before) – please let me know about this BEFORE I start making the item.
I truly appreciate your understanding.
SHIPPING METHOD:
For All the parcels I use Priority Air mail service through State Post departments.
*All products are carefully packaged to reasonably ensure their safe arrival to you 🙂
Orders will be shipped by priority airmail of “Ukrposhta” from the country of sender.
Of course, all packages will have a tracking number so you can track shipment through my and your local postal sites.
!!! PLEASE NOTE: some local postal services do not provid on-line tracking for international registered airmail. Such as: Germany, UK, France, Italy and Australian, Canadian posts etc. So I can track your package only while it is in my country.
Or there may be internet checking bugs which doesn’t allow to update real package position. It’s not the reason to worry – just contact me.
Be aware of fact that there is so called “hot season” for international post services.
It is usually starts from the middle October and lasts in the end of Fabruary. During this season always starts holiday rush worldwide and often huge delays on post departments. So if you planning to have any item to be finished and send in time – don’t forget to order it beforehand.
Or if you decide to make a gift for any occasion – contact me first to know for sure if I handle the item in time.
Because I don’t take any extra charge for fast shipping or creating.
SHIPPING TERMS & DELIVERY TIME:
Pay Attention: parcels are not shipped on bank holidays,Saturdays and Sundays.
It means that if your order is ready on a Friday it will only be sent on the Monday morning (if it’s not a bank holiday in my country).
• Shipping usually takes about 3-5 weeks.
!!! PLEASE NOTE also that transit time may vary depending on your location, season of the year and customs processing, so I can’t guarantee exact arrival time.
Here are APPROXIMATE TERMS of shipping:
– USA: 3 – 5 weeks
– Canada: 3-6 weeks
– Australia: 3-6 weeks (sometimes longer, depending on work of Australian custom)
– Europe: 3-5 weeks
– Rest of World: 4-7 weeks
• Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.